Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless
Proving that loyal customers are better than satisfied ones--since loja the latter will shop anywhere--a preco sales staff trainer gitomer, jeffrey shows readers how loja to produce customer loyalty Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless through a fresh approach to customer service and how to turn customers into salespeople. Tour. venda IP.
Editora: Bard
ISBN: 188516730X
Número de páginas: 288
Acabamento:
HARDCOVER
Idioma: English
Local escritor de Publicação: United gitomer, jeffrey States
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